A Paper & Pixel service
A practical AI assistant for one recurring business admin headache
For micro and small business owners who are tired of chasing the same messages, spreadsheets, reminders, and follow-ups every week.
I'll help you design and set up a small AI assistant for one specific workflow — so the boring parts are easier to track, draft, and review, while you stay in control of the decisions.
Starting from S$1,200 for a scoped pilot.
The work
This is for the "I keep doing this by hand" work
Most small businesses don't need a giant automation project. They need help with things like:
- Tracking who has replied, paid, booked, confirmed, or gone quiet
- Turning messy customer messages into next actions
- Drafting polite follow-ups
- Keeping a spreadsheet up to date
- Reminding you what needs attention today
- Spotting missing information before it becomes a problem
The goal isn't to replace your judgement. The goal is to stop making you hold the whole workflow in your head.
Use cases
Example use cases
Custom order tracker
For jewellers, makers, tailors, bakers, florists — anyone managing bespoke orders. The assistant tracks customer requirements, milestones, missing details, and drafts updates before deadlines slip.
Inquiry follow-up helper
For tuition teachers, coaches, consultants, studios. Turns incoming inquiries into structured notes, drafts replies, and reminds you who needs a follow-up.
Booking / appointment prep assistant
For solo practitioners, instructors, therapists, trainers. Summarises upcoming appointments, flags missing information, and prepares checklists.
Preorder / group-buy tracker
For businesses or community sellers managing weekly orders. Compares orders, payments, quantities, and reminders — while you approve any external messages.
Weekly admin summary bot
For owner-operators who want one place to ask: "What needs my attention today?"
Scope
What the pilot includes
- One workflow mapped clearly — we define what happens, who's involved, where the data lives, and what usually goes wrong
- One assistant job designed — narrow scope: track, draft, remind, summarise, or flag (not "run the business")
- One simple tool connection, sometimes two if the workflow is straightforward — usually Google Sheets, Telegram, Calendar, email drafts, or files
- Human approval built in — the assistant drafts and suggests; you approve anything external, sensitive, or irreversible
- Test cases using your real workflow — including messy and incomplete inputs
- Simple operating notes — how to use it, what it does, what it won't, what to do if something breaks
- Light post-launch support — a short window to fix obvious issues and refine instructions after real use
Out of scope
What this is not
This is not:
- A fully autonomous AI employee
- An enterprise automation project
- A replacement for your judgement
- A customer-facing chatbot running without supervision
- A complex CRM / payment / accounting integration
- A guarantee that every tool in your business can be connected immediately
If the workflow is mission-critical, involves sensitive customer data, payment handling, or multiple staff roles, we'll scope it more carefully before building.
Process
How it works
- Scoping call — We look at the recurring admin task you want to improve. Good signs: it happens every week, involves repeated messages/spreadsheets/reminders, you already have a rough process, you can show examples, and you still want human approval on important actions.
- Workflow map — We break the process into inputs, context, rules, outputs, human approval points, and failure cases. This is where most of the value is — a bot is only useful if the workflow is clear.
- Pilot build — I set up a small assistant around one workflow. Depending on scope: private chat bot, Google Sheet helper, reminder logic, message drafts, calendar-ready summaries, simple logs.
- Test and refine — We test with real examples from your business. Does it understand the task? Does it ask when info is missing? Does it avoid overstepping? Are the outputs actually useful?
- Handover and support — You get simple usage notes and a short support period. If the pilot is useful, we can discuss a second workflow or ongoing support separately.
Pricing
Pricing
Starter Pilot
Starter Pilot — from S$1,200
Best for one small workflow with one owner/operator and simple tools.
Typical scope:
- One workflow
- One assistant job
- One simple tool connection (sometimes two if straightforward)
- Human approval flow
- Basic testing
- Simple handover notes
- Light post-launch support
Larger builds
Larger / more complex builds
Quoted separately if your workflow needs:
- Multiple staff users
- Customer-facing bot access
- Payment records
- CRM or accounting integration
- Sensitive data handling
- Multiple tools and edge cases
- Ongoing monitoring or support
The first pilot is kept deliberately small so we actually finish.
Fit check
Is this right for your business?
Probably a fit if
- You run a micro or small business
- You personally handle too much admin
- You already use spreadsheets, WhatsApp/Telegram/email, or calendar tools
- You have one repetitive workflow that keeps slipping
- You want help drafting, tracking, reminding, or summarising
- You want to stay in the loop before anything is sent or changed
Probably not a fit yet if
- Your workflow isn't stable — if it changes every time, there's nothing consistent to map
- The task is occasional rather than a weekly-ish recurring one — the value comes from frequency
- You want ten workflows built at once — the first pilot is deliberately just one
- You'd rather not be involved in testing — your real examples are what make the assistant useful
Compare paths
Workshop vs custom implementation
If you want to learn the pattern and build a personal starter bot yourself, join Workshop 2: Build Your Personal AI Assistant Bot →.
If you want help applying the pattern to one real business workflow, with your tools and your edge cases, this custom implementation is the better fit.
Simple distinction:
- Workshop 2: learn the pattern, build a personal starter bot (S$149)
- Custom implementation: apply the pattern to one real business workflow (from S$1,200)
About
About Paper & Pixel
Paper & Pixel is a small Singapore studio helping non-technical people use AI for real-life creativity, learning, and admin.
I build from practical problems first: weekly group-buy tracking, personal admin workflows, workshop materials, and small tools that make messy work more manageable.
This service is for small business owners who don't need a giant transformation programme — just one useful assistant for one painful workflow.
FAQ
FAQ
Do I need to know how to code?
No. You need to understand your workflow and be willing to test the assistant with real examples. I handle the technical setup within the agreed scope.
Will the assistant send messages automatically?
Not by default. For most small-business pilots, the assistant drafts and you approve. Automatic sending can be risky and should be added only after trust is earned.
Can it connect to WhatsApp?
Possibly, but WhatsApp is more complicated than Telegram or email drafts. For a first pilot, I may recommend Telegram, Google Sheets, Calendar, or draft-based workflows first.
Can it update my spreadsheet?
Often, yes — if the sheet structure is clear and the update rules are safe. We may start with read-only or draft updates before allowing writes.
How long does it take?
A small pilot is usually scoped over 1–2 weeks, depending on your availability and how clear the workflow is.
What happens after the pilot?
You can keep using it as-is, refine the same workflow, add another workflow, or discuss ongoing support.
Is this secure?
We keep the first version narrow: limited access, human approval, no unnecessary data, and clear boundaries. For workflows involving customer data, payment records, health/legal information, or staff access, we scope permissions and data handling more carefully before building. The starter pilot is deliberately narrow.
Can you guarantee it will work perfectly?
No — and anyone promising that is being reckless. AI assistants need testing, boundaries, and fallbacks. The goal is a useful, constrained helper, not magic.
Want to explore a pilot?
Tell me the one recurring admin workflow you wish someone else would handle.
Or email: hello@paperandpixel.studio